At Camden Voyage, we are dedicated to delivering your travel accessories, luggage, and fishing gear in a timely and secure manner. This Shipping Policy explains how we process, ship, and deliver orders worldwide.
Order Processing
Orders are processed once they are placed through our website.
You will receive an order confirmation with the details of your purchase.
Processing times may vary depending on product availability, but we strive to dispatch orders as quickly as possible.
Shipping Method
Camden Voyage currently offers cash on delivery (COD) as the only payment method.
Orders are shipped through reliable courier and logistics partners to ensure safe and timely delivery.
Delivery Timeframes
Delivery times vary depending on your location. Estimated delivery time will be provided during checkout.
While we make every effort to deliver within the estimated timeframe, delays may occur due to customs, courier service availability, or unforeseen circumstances.
International orders may take longer due to customs clearance procedures.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you confirm your order.
Any customs duties, import taxes, or local charges are the responsibility of the customer.
Delivery Requirements
Customers are required to provide accurate shipping information when placing an order. Camden Voyage is not responsible for failed deliveries due to incomplete or incorrect details.
Since our service is cash on delivery, please ensure full payment is available at the time of delivery.
Order Tracking
Once your order has been dispatched, you may receive tracking details (if available) to monitor the delivery status.
Tracking availability may vary depending on the courier and destination country.
Failed Deliveries
If a delivery attempt fails due to refusal to pay, incorrect details, or absence at the delivery address, the order may be canceled.
Repeated failed deliveries may affect your ability to place future orders with Camden Voyage.
Damaged or Lost Packages
If your package arrives damaged, please contact us immediately at [email protected] with photos and order details.
If an order is lost in transit, we will investigate with the courier and arrange for a replacement or solution.
Contact Us
For questions or concerns about shipping, please contact us at:
Email: [email protected]